Shipping Policy
Shipping Policy
Last Updated: [Nov,29,2023]
Thank you for shopping with TheLushBody! We want to make sure you have a pleasant experience when it comes to receiving your orders. Please read the following information regarding our shipping policy:
Processing Time:
- Orders are typically processed and shipped within 24 hours after payment is verified.
- Due to high-demand periods during holiday seasons processing times may be extended. We appreciate your patience in such cases.
Shipping Rates:
- Free shipping applies automatically at checkout for eligible orders of $75 or more.
- Standard shipping rates vary depending on order's location.
- You can view the shipping charges before completing your purchase during the checkout process.
Shipping Methods:
- We offer various shipping methods, including standard and expedited options.
- Delivery times vary depending on the selected shipping method and your location.
Tracking Information:
- Once your order has been shipped, you will receive an email confirmation with tracking information.
- Please allow 24-48 hours for the tracking information to update.
International Shipping:
- We offer international shipping to select countries.
- Customs and import duties may apply and are the responsibility of the customer. Please check with your local customs office for more information.
Lost or Damaged Items:
- We are not responsible for items lost or damaged during shipping.
- If your package arrives damaged, please contact us immediately, and we will assist you in filing a claim with the carrier.
Address Accuracy:
- Please ensure your shipping address is accurate before placing your order.
- We are not responsible for packages delivered to incorrect addresses provided by the customer.
Returns Due to Incorrect Address:
- If a package is returned due to an incorrect address provided by the customer, additional shipping fees may apply to resend the package.
Contact Information:
If you have any questions or concerns about your order's shipping, please contact our customer service at support@thelushbody.com
This shipping policy is subject to change without notice. Please check our website for the most up-to-date information.
Thank you for choosing The Lush Body! We appreciate your business.