Return & Refund Policy

Last Updated: [Nov,29,2023]

We want you to be satisfied with your purchase from The Lush Body. If for any reason you are not completely satisfied, we offer a hassle-free return and exchange policy.


  • To be eligible for a return or exchange, the item must be unused, in the same condition as received, and in its original packaging.
  • Returns/exchanges are typically accepted within 20 days from the date of purchase.

How to Initiate a Return/Exchange

Follow these Steps:

  • Send an email to our support team at including all the information down below.
  • Order Number
  • Date of Purchase
  • Reason for the return


  • Once your return is received and inspected, we will notify you by email notification.
  • If the return is approved, a refund will be processed to your original method of payment. Please note that shipping costs are non-refundable.


  • If you need to exchange an item for a different size or color, please indicate this in your return request. Exchanges are subject to availability.

Return Shipping

  • Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
  • We recommend using a trackable shipping service to ensure we receive your return.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately with photos of the damaged product. We will arrange for a replacement or refund.

Contact Us

If you have any questions about our return policy, don't hesitate to get in touch with us at